Changing Lawyers: What to Do When Your Attorney Disappears

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Changing Lawyers: What to Do When Your Attorney Disappears
  |   Jan 30, 2026  |  Blog

How Easy Is It to Change Your Lawyer and What to Do if Your Lawyer Ghosts You?

Navigating a legal case is stressful enough without the added burden of an unresponsive or unreliable attorney. When you hire a lawyer, you are entrusting them with significant aspects of your life, whether it’s a personal injury claim, a workers’ compensation case, or a car accident settlement. You expect professionalism, communication, and zealous representation. But what happens when that trust is broken? If that trust is broken, it may be time to contact Bill Easterly & Associates personal injury attorneys.

Perhaps your calls go unanswered for weeks, or you feel your case has stalled without explanation. Maybe you simply feel that your attorney isn’t the right fit for your needs. It is crucial to know that you are not stuck. You have rights, and there are clear steps you can take to protect your interests.

Changing Your Lawyer: Your Rights and the Process

Many clients feel trapped in their attorney-client relationship, fearing that switching counsel will damage their case or incur massive fees. The truth is, the relationship is voluntary. You have the absolute right to change your lawyer at any time, for any reason.

This right is fundamental to the legal system. If you have lost confidence in your attorney’s ability to represent you, staying with them could be detrimental to your case’s outcome.

The Steps to Formally Change Representation

While you can fire your attorney whenever you wish, doing so properly ensures a smooth transition and protects your legal standing.

  1. Review Your Contract: Before making any moves, read the retainer agreement or contract you signed. It likely outlines the procedure for termination and how fees will be handled.
  2. Hire New Counsel First: It is often wise to find a new attorney before firing the old one. Your new lawyer can handle the transition for you, filing the necessary “Substitution of Counsel” paperwork with the court. This prevents any gaps in your representation.
  3. Notify Your Current Lawyer in Writing: If you are handling the transition yourself, send a formal letter to your current attorney stating that you are terminating their services. Request that they stop working on your case immediately.
  4. Request Your File: You are entitled to your case file. Ask for a copy of all documents related to your case to be transferred to you or your new attorney.

Ethical Considerations

Lawyers are bound by strict ethical codes. When you switch attorneys, your former lawyer must cooperate with the transfer. They cannot hold your file hostage to force payment of fees, although they may have a lien on future proceeds from the case for work already completed. Your new attorney will typically work out these fee arrangements with your previous counsel so you aren’t paying double legal fees.

Dealing with a Lawyer Who Disappears (“Ghosting”)

“Ghosting” is a term often used in dating, but it has disturbing implications when applied to professional services. In a legal context, it means your lawyer disappears — they stop returning calls, ignore emails, and fail to update you on case developments.

This is not just poor customer service; it is a potential violation of professional conduct. Attorneys have a duty of communication. They must keep clients reasonably informed about the status of their matter and promptly comply with reasonable requests for information.

If your lawyer disappears, it can have severe consequences. Missed deadlines can lead to your case being dismissed. Lack of preparation can ruin settlement negotiations. The anxiety of not knowing where your case stands adds unnecessary trauma to an already difficult situation.

What to Do If Your Lawyer Ghosts You

If you suspect your attorney has abandoned your case, you need to act quickly to mitigate any damage. Do not wait for weeks, hoping they will resurface.

1. Document All Attempts to Contact

Create a paper trail. Keep a log of every phone call, voicemail, and email you send. Note the dates and times. If you visit their office and find it closed or empty, document that as well. This evidence will be vital if you need to file a complaint later.

2. Send a Formal Written Notice

Send a certified letter with a return receipt requested. In this letter, outline your concerns regarding their lack of communication and demand a status update by a specific date. State clearly that if you do not hear back, you will terminate their representation and seek new counsel.

3. Contact the Bar Association

If the attorney remains unresponsive, you should contact the state bar association. In Tennessee, for example, the Board of Professional Responsibility oversees attorney conduct. They can tell you if the lawyer has been disciplined, suspended, or disbarred. They can also provide guidance on how to file a formal complaint.

4. Seek a New Attorney Immediately

Do not let your case languish. Find a new attorney to take over the case. As mentioned earlier, a new lawyer can step in, obtain your file, and ensure no court deadlines are missed. They can also help determine if your previous lawyer’s negligence caused any harm that requires legal remedy.

Finding a Reliable Attorney

If you have been burned by a bad experience, you might be hesitant to hire another lawyer. However, finding the right representation is often the only way to secure the compensation you deserve.

When vetting a new attorney, look for these green flags:

  • Clear Communication: During your initial consultation, do they explain things in plain English? Do they outline how often they will update you?
  • Track Record: Do they have experience specifically in your type of case (e.g., car accidents or workers’ compensation)?
  • Transparency regarding Fees: A reliable attorney will be upfront about their fee structure and how costs are handled.
  • Client Reviews: Look for patterns in reviews. Do other clients mention that the team was responsive and supportive?

At Bill Easterly & Associates, we understand that our clients are often going through the most difficult times of their lives. We believe that regular updates and honest communication are just as important as legal strategy. You should never have to wonder if your lawyer is still working for you.

Don’t Let Bad Representation Cost You Your Case

Having a reliable lawyer is not a luxury; it is a necessity for a fair legal process. If your current attorney is failing you, remember that you have the power to make a change. You do not have to tolerate being ignored or neglected.

If you are a victim of a personal injury, car accident, or workplace injury in Tennessee and need a legal team that will stand by your side, contact us today. We can review your case, discuss your options for switching counsel, and help get your claim back on track.

Contact Bill Easterly & Associates today for the dedicated representation you deserve.

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